phone number for quickbooks online support

Phone number for quickbooks online support update#
Phone number for quickbooks online support verification#

BS, never resolved and never heard from them. We have sent this situation to the 'Back End Team', and it will be resolved in this week, expect an email from them'. I even shared my screen 3 times with 3 different customer service agents, and they end up telling me the same thing. At this moment, I don't know what else to do and I hate reading the responses from QBO support here with no solution at all because I have already tried everything customer service told me to. The problem is this client has around 6 past payroll taxes due and I can't pay them through QBO because is still have the incorrect bank account. I have been doing the paychecks in QBO and after selecting 'print' I have to erase the account number before printing and then printing the account number from Excel which I created a spreadsheet with the actual bank account and routing number and then re-printing the paychecks with the correct information. For real this QBO sucks! I am now so pissed off. I have been in this issue for more than a month, contacting Customer Service every single week by chat, phone calls and emails, guess what? NO ONE has been able to solve the problem.

Phone number for quickbooks online support verification#

I went to the client's account settings and updated the phone number, then went back again to enter the new bank account information and it's still wanting to send the verification code to the old number. My client changed her bank account and when connecting the new bank, it's sending a verification code to a number that is no longer in service. Hello! I am having the same problem you had trying to change the phone number but in this case for a client. View all articles for QuickBooks Payments.ĭon't hesitate to reply anytime if you have follow-up questions or concerns about payments. I'm also adding these links below to guide you along the way. You can also contact our Merchant Support Team to assist you further.

Phone number for quickbooks online support update#

From there, you're able to update your banking or phone info.

After that, the confirmation code will be sent to the email address currently associated with your account. If you don't have access to your email, request to change it TirzahC's steps. You need to enter that code in the confirmation code window. A one-time confirmation code is sent to your email. You can either follow the steps provided by my peer TirzahC or contact our Merchant Support. If you have access to your email address, you can use the confirmation code to sign in. This isn't the kind of service we want you to experience, have some information about updating your bank info. Thank you for your time and have a nice weekend. If you have any other questions or concerns in the meantime.

This will prompt the Get a Callback feature. Scroll down to the We'll call you button and click Get a call.To contact the support team, follow these steps:

They have the tools to verify privacy settings with you on the phone and set everything up, on our end and yours alike. What I would suggest to reconnect everything with your new info, is to reach out to our support team. While the process may be time consuming and tedious, it's that way for a reason, to keep you and your business information as safe as possible. Thanks for stopping by the Community, I'm sorry you've had such a tough go with all your devices getting hacked, and let me be the first to tell you, I understand how frustrating it is to try and set everything back up with your new info so you can go back on your way like nothing ever happened.